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FAQs

 

WHAT IS A SESSION FEE?
The session fee is like a non-refundable retainer fee.  This holds your appointment date and covers Brook’s shooting time.  No prints or products are included with this fee.

WHAT DOES THE AVERAGE INVESTMENT COST INCLUDE?
When you see “average investment” that is the average range of what most clients spend with me from start to finish.  There is NO MINIMUM purchase amount and you are not obligated to purchase anything (but you’ll want everything because your family is so adorable).

IS THERE A MINIMUM PURCHASE AMOUNT?
Nope.  Apart from your session fee – you are not obligated to purchase anything.

DO YOU HAVE A PAYMENT PLAN?
Yes.  For orders $600+ we will split payments.  This will be discussed more at your in-person ordering/viewing appointment.

WHAT IS A VIEWING/ORDERING APPOINTMENT?
In the past, I have only provided clients with an online gallery where they can view and place their orders. After several conversations with past clients I no longer feel like this is the best option for my business, clients, and the artwork that I strive to create for YOU.  I want to help decorate your walls with family heirlooms.  I want to help you create wall clusters that will make you tear up every time you walk by them.  I want PRINTS instead of forgotten thumb drives and CDs.

  • We rock your session.
  • When images are ready to view – we setup your Viewing/Ordering appointment.
  • All decision makers should attend this appointment.
  • First-look pricing and collections are in full effect at the Viewing/Ordering appointment.
  • We discuss what you’re wanting and needing.
  • You place your order.
  • I call when your products are ready for pickup.
  • I will even help you hang your images if help is needed.

WHAT IS “FIRST-LOOK” PRICING?
This is pricing that’s only available at your in-person Viewing/Ordering Appointment.  This pricing offers discounts and collections that are NOT available afterwards or in your online gallery.  Please contact me for more info.

WHAT CAN’T I VIEW MY IMAGES ON AN ONLINE GALLERY ONLY?
You can BUT I want to make sure that you get everything you want plus I LOVE spending time with you! The In-Person Viewing/Ordering session is a very hands on approach to business that I love.  I want to make sure you love your images and love the products you order.  If you elect to NOT schedule an in-person ordering appointment you will also miss the FIRST-LOOK pricing.

DO YOU PHOTOGRAPH WEDDINGS?
Nope.  Unless I’ve known you for ages…or this is your 2ndwedding.  Weddings are not on my regular list of services.

DO YOU PHOTOGRAPH NEWBORNS?
Nope.  I will gladly refer you to local newborn photographers who are amaze-balls.

HOW DO I SCHEDULE MY SESSION?
Contact me so we can discuss what you’re looking for.  I will email you a complete pricing guide so you’re 110% educated on the process. This email will also contain a link to my scheduling page.  Boom – you’ll be scheduled.

HOW FAR IN ADVANCE SHOULD I BOOK MY SESSION?
Depends on the season. Winter and Spring are a bit slow so 2-3 weeks in advance is fine.  Summer and Fall are straight up bonkers and you should get with me 4-8 weeks in advance. For Fall I might even suggest 12 weeks in advance.

WHAT HAPPENS IF IT RAINS ON OUR SESSION DATE?
We reschedule.  I’m super flexible and understand we can’t control the weather or a stomach bug.

WHERE WILL WE TAKE OUR PICTURES?
Weather permitting OUTSIDE. Once you book your session we will discuss the look you’re going for.  That “look” will determine where we shoot – family farm, local creek, downtown, etc.

WHAT DO WE WEAR FOR OUR SESSION?
This is my most asked question and my simple answer is please be comfortable.  If you show up in a full ball gown and are comfy in that – DO YOUR THING GIRL!  I always advise that Mom finds her outfit first and that she loves it.  From there – build the kids’ and dad’s wardrobe and please never show up with all white button-down shirts.  Please.

If you to RENT an outfit for your little ones (which I HIGHLY recommend because it’s so fun) I use the amazing Borrowed Boutique.

CAN YOU PHOTOSHOP MY ENTIRE BODY AND MAKE ME LOOK AMAZE-BALLS?!?
Yes!!!  Well maybe.  Zits and things of that nature I always remove.  If you have a dumb wrinkle on your forehead that you hate and want gone – let me know.  If your hubby has a little bald spot that he wants removed – let me know.  If you want to look like Jennifer Anniston but you’re rocking the look of Rosie O’Donnell…sorry…I wish Photoshop could help.  Be you and love who you are…your family does.  Point is – please tell me your body issues before our shoot is complete so I can adjust.  If you tell me after I edit there will be a charge of $10/image for such touchups.

WHAT SHOULD I BRING TO THE SESSION APPOINTMENT?
Bring as much or as little to your session.  I highly recommend bringing the family pet (as long as they don’t bite) for a few shots. I recommend 2 outfits for Family Sessions – especially for the kids.  If you want to bring something weird just contact me and ask…I’m pretty open.

 

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